Prospective Customer Support
So maybe you're thinking "hey, I might want these Steps Marketing guys to build me an awesome website, but I want to know what kind of support they offer?"
Well, to answer your question... only the best kind! Excellent customer service is paramount to our business and your needs are important to us. We have a dedicated support staff that is here to make updates, fix bugs, design new pages, or even give some web consulting. All of this is generally included with the monthly hosting & maintenance fee. We aim to complete all requests within 2 business days, if not sooner. If we have our logo at the bottom of a website (which isn't required), we darn well make sure it is always looking its best. We strive to maintain an ongoing personal and professional realationship with all our clients. We make sure you are not just an "account" because you are a valued client and we are here to help.
Also, I've heard if you bring us candy, your support requests are done like lightning... just sayin'...